Privacy Policy

Last Updated: November 2025

Introduction

Parrot Technologies ("we," "us," or "our") operates Learn Parrot and its family of learning apps including Spell Parrot. This Privacy Policy explains how we collect, use, and protect information when you use our services.

We are committed to protecting the privacy of children and their families. Our apps are designed for primary school students (ages 6-12), and we take extra care to ensure compliance with applicable children's privacy laws.

Information We Collect

Information You Provide

• Account Information: Email address and password when you create an account
• Child Profiles: Names or nicknames for child profiles (we recommend using nicknames rather than real names)
• Learning Data: Word lists, practice results, and progress data

Information Collected Automatically

• Device Information: Device type, operating system, and app version
• Usage Data: App interactions, features used, and session duration
• Error Reports: Crash logs and performance data to improve our apps

Information We Do NOT Collect

• We do not collect precise location data
• We do not collect videos from your device
• We do not collect contact lists or personal identifiers beyond email

Snap-to-Words Feature

When you use the Snap-to-Words feature, photos may be sent to our servers for processing. These images are used solely to extract text for your word lists and are not stored permanently.

How We Use Information

We use the information we collect to:

• Provide and maintain our learning apps
• Sync your data across devices (Premium feature)
• Send important service updates and communications
• Improve our apps and develop new features
• Provide customer support

Data Storage and Security

• Free Tier: Data is stored locally on your device only
• Premium Tier: Data is encrypted and securely stored on AWS servers in Singapore

We implement industry-standard security measures including encryption in transit and at rest, secure authentication, and regular security audits.

Children's Privacy

We comply with the Children's Online Privacy Protection Act (COPPA) and similar regulations:

• We do not knowingly collect personal information from children under 13 without parental consent
• Parents create and manage accounts on behalf of their children
• Parents can review, modify, or delete their child's information at any time
• We do not use children's data for advertising purposes

Third-Party Services

We use the following third-party services:

• Amazon Web Services (AWS): Cloud infrastructure and data storage
• Google OAuth: Optional sign-in method
• Sentry: Error monitoring and crash reporting

These services have their own privacy policies and we encourage you to review them.

Data Retention

• Account data is retained while your account is active
• You can delete your account and all associated data at any time
• Backup data is deleted within 30 days of account deletion

Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate data
• Delete your account and data
• Export your data
• Opt out of non-essential communications

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: [email protected]

Parrot Technologies Singapore

By using Learn Parrot and its apps, you agree to this Privacy Policy.